Last Updated: 2025-12-13
Privacy Policy
This Privacy Policy explains how Nexcell collects, uses, and protects information in connection with your use of our websites, game, and related services.
- We collect only what we need to operate the game and improve your experience.
- We do not sell your personal data.
- This document explains what data we collect, how we use it, and your choices.
Contact Us
We're here to help. If you have questions about this Privacy Policy or our practices, please join our Discord community:
Note: We plan to add email support in the future, but for now please use Discord for any issues or questions.
Information We Collect
Information Collected Automatically
- IP address
- Device information (operating system, browser type)
- Technical performance data (e.g., Vercel Speed Insights)
- Gameplay data and preferences (e.g., controls, settings)
Information You Provide
- Nickname (in-game name)
- Chat messages you send
- Images and content you upload (skins, emotes) including their names and tags
We fully strip out metadata from all images that get uploaded to our service including GPS coordinates, camera make/model, timestamps, software info, or any other EXIF data to protect your privacy.
Information From Third Parties
- Account information from third-party services you use to sign in (e.g., Discord)
- Analytics data from our service providers (e.g., Vercel Speed Insights)
How We Use Your Information
Security & Abuse Prevention
- Preventing attacks (e.g., DDoS, fraud, abuse)
- Monitoring for cheating or violations
- Protecting against security breaches
Authentication & Personalization
- Authentication and account access
- Storing game preferences and settings
- Enabling chat features and social interactions
Performance & Improvements
- Improving game performance and responsiveness
- Developing new features and gameplay modes
- Measuring usage to optimize the experience
Compliance & Enforcement
- Enforcing our Terms of Service
- Complying with legal obligations
- Responding to legal claims and protecting rights
Security
Our Measures
- Regular security assessments and updates
- Access controls and authentication requirements
- Monitoring for suspicious activity
- Incident response procedures
Limitations
While we implement strong measures, no system is completely secure. Please practice good security habits and contact us immediately if you suspect unauthorized access to your account.
Your Rights and Choices
Global Rights
- Request deletion of your personal data
- Request a copy of your personal data
- Access and update your account information
US-Specific Commitments
- We will not discriminate for exercising your rights
- We do not sell personal data as defined by state laws
- No automated decision-making with legal effects
- We protect sensitive data with additional safeguards
Children's Privacy
Nexcell is designed for players 13 and older. If you are under 13, please use our services with a parent or guardian's permission. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us on Discord and we will take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will update the “Last Updated” date and notify users where appropriate.